Pile Law Firm needed more than a website refresh. What started as a security audit became a full migration onto managed hosting, and then a custom law firm membership website that lets clients join, manage their membership, and use their benefits without leaving the site.
The challenge
E. Nego Pile came to us for an honest assessment of his firm’s website. The audit found real problems: security vulnerabilities, an outdated CMS, and plugins that hadn’t been updated in a long time. For any business that’s a risk. For a law firm holding client information, it’s a liability.
The site also couldn’t do what the firm needed next. Pile Law Firm wanted to offer memberships, and that meant accounts, subscriptions, and member benefits — none of which the existing setup could support.
What we did
Migration to managed hosting
We moved the site onto our managed hosting and rebuilt it on current, secure software, keeping the design the firm already had. The migration took days, not weeks, and the site stayed live throughout.
Since then the firm hasn’t had to think about updates, backups, or security monitoring. That’s the point of managed hosting: the problems an audit finds shouldn’t come back six months later.
Building a custom law firm membership website
Eight months later the firm returned with a bigger project. Over three months we built a complete membership and subscription experience into the existing site, integrating an established membership management plugin and then designing and customizing everything around it, front end and back.
For members, everything happens in one place. They can create an account, sign up for a membership, track it on a live dashboard, and start their member benefits directly from the site — no phone calls, no paperwork, no waiting for office hours.
A back end the firm’s staff can actually use
The half of a membership platform nobody sees is the half that decides whether it works. From the WordPress dashboard, staff can see every member, update their details, and act on benefit requests. No separate system to learn, no exports, no spreadsheet running alongside it.
The results
The law firm membership website is now in a pilot program with more than 15 participants, and early feedback has been positive. The firm moved from a site with known security problems to a maintained platform that delivers services it previously couldn’t offer at all.
You can see the site at pilelaw.com.
Why this matters for other firms
Most law firm websites are brochures: practice areas, attorney bios, a contact form. That’s the right starting point. But when a firm wants to offer something ongoing — memberships, subscriptions, client portals — a brochure site can’t stretch that far, and the usual answer is a separate platform with its own login and its own bill.
Building it into the existing site keeps everything in one place for clients and one dashboard for staff. If your firm is considering something similar, get a proposal and we’ll tell you honestly what it would take.
